There are a lot of agencies involved in dealing with anti-social behaviour - in taking action against perpetrators, in supporting victims and in working with perpetrators too.  We thought it would be helpful to do a who's who of agencies involved.

The three main agencies we refer to throughout our website are the police, local authorities and housing associations.  This is because these are the agencies that receive the most calls from victims of anti-social behaviour, but there are actually many other agencies involved in tackling anti-social behaviour.  Here we have tried to summarise them under four main groups:

The Main Three and the CSPs

  • Community safety partnerships (CSP)
  • Local authorities
  • Police and community support officers
  • Registered social landlords

The Court System

  • Courts
  • Crown prosecution service
  • Probation
  • Youth offending teams

Agencies in Specialist Sectors

  • Fire and rescue services>
  • Health service
  • Police and crime commissioners
  • Politicians
  • Transport providers

Voluntary Groups and Other

  • Community organisations and champions
  • Neighbourhood and street wardens
  • Tenants and residents organisations

ASBRACs/Community MARACs

Some anti-social behaviour cases are complex and require a multi-agency response.  Don't be frustrated by this.  It is only as the agencies work together that a suitable solution can be found.  Many Community Safety Partnerships have an ASBRAC (Anti Social Behaviour Risk Assessment Conference) or perhaps a Community MARAC (Multi-Agency Risk Assessment Conference) which identifies and supports victims of anti-social behaviour that are most vulnerable to harm.  A variety of agencies will form these groups, including in some cases Victim Support (or alternative provider of support for victims) to present the victim's perspective.

We believe Community Safety Partnerships which have an ASBRAC are stronger as a result because they are seeking to put a victim's needs and vulnerability first.

How are you coping?
Read our safety tips and advice
How to channel frustration
Anger measurement tips