Is anti-social behaviour impacting your life?

ASB Case Review

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What is the ASB Case Review?

The ASB Case Review, formerly known as the Community Trigger, is an effective tool to problem solve anti-social behaviour (ASB). The ASB Case Review is a multi-agency case review which involves various agencies (e.g. local police, local authority, housing provider, NHS). An ASB Case Review is NOT a complaints procedure, but an opportunity for an independent review to be held to see what, if anything else, can be done to resolve the anti-social behaviour.

What is the criteria for an ASB Case Review?

An application for an ASB Case Review must meet the ‘threshold’ which is considered at least three incidents of ASB reported within a six-month period. Each incident must be reported withing one month of them occurring. These incidents must have been reported to either the same organisation or a mixture of reports to either police, local authority or housing, as long as the reports relate to separate/different incidents and the same single report is not made to three different agencies.

Some local authorities will have additional threshold criteria e.g. your case must be closed, or the investigation is still ongoing.

However, it is important that agencies assess the level of harm/potential harm that you are experiencing.

FAQ's

The ASB Case Review process is as follows:

View Process

You can make an appeal following the confirmation that the threshold has not been met or the case review has been completed. It is important to check your local appeal timeframe as this will be within a set number of days.

You can submit an appeal if you are dissatisfied with the way your ASB Case Review was carried out, or with the decision on whether your application met the threshold.

Usually, an ASB Case Review application is submitted via your local authority. However, in some areas it may be submitted through other agencies such as the Police and Crime Commissioners office.

Sometimes the action plan following an ASB Case Review isn’t as effective as professionals had hoped. However, as a victim, you can request another ASB Case Review if the ASB is still ongoing and meets the threshold.

However, you should allow reasonable time for actions to be carried out and take effect from the initial review.

Absolutely! Victim attendance is encouraged as part of the statutory guidance.

Victims should be invited to attend the initial part of the ASB Case Review to give an impact statement. You will be asked to leave after this portion of the review due to the sensitive information that will be discussed.

If you do not feel comfortable about attending in person, you can provide a written impact statement which can be read during the review. Alternatively, you can arrange for an advocate to attend on your behalf.

Sometimes local councils will have a dedicated ASB contact, try getting in touch with them in the first instance.

Then, if you would like to complain about the lack of communication, you can submit a formal complaint to the organisation that handles ASB Case Review applications.

Yes, as long as you have given consent for them to do so.

Continue to report any incidents of anti-social behaviour. However, please remember that if there is an incident that requires immediate attention do not hesitate to contact the police as action may need to be taken there and then.

Still have questions?

If you still have questions regarding the ASB Case Review process, please get in touch.

Contact

ASB Case Review directory

Use our ASB Case Review directory below to find the link for your local area.