Community Trigger workshop with Merseyside PCC - 23/06/21
Helping victims of ASB to get the right response
More than 30 community safety organisations will receive training today to ensure victims of anti-social behaviour get the right response, thanks to the region’s Police Commissioner.
Emily Spurrell has united with charity ASB Help to run the online workshop today (Wednesday 23rd June) which aims to increase awareness and understanding of the ‘Community Trigger’.
The Community Trigger, also known as the ASB Case Review, was introduced in 2014. It is a legal tool which gives victims of persistent anti-social behaviour the right to demand that local agencies review their response.
A member of the public can request a Community Trigger from their local council if they have reported three incidents of anti-social behaviour in the preceding six months, and they feel further action is needed to resolve their case. Anyone can activate the community trigger, including practitioners, with the consent of the victim.
Once a Community Trigger is activated, the local council must notify the other organisations involved, including the police, local health teams and registered providers of social housing, and hold a multi-agency case review, which sees all the various agencies come together to identify actions that can be taken to resolve the case.
If a victim is not happy with the response, they can appeal to the Police Commissioner who will examine the case review and may ask the agencies to conduct a further review of their case.
Today’s virtual training will be led by ASB Help’s Chief Executive Rebecca Brown, and is due to be attended by 33 representatives from partner organisations, including each of the region’s five Local Authority community safety partnerships, Merseyside Police, Merseyside Fire and Rescue and a host of housing associations and community organisations.
Merseyside’s Police Commissioner Emily Spurrell said: “The Community Trigger was brought in seven years ago to give victims of persistent ASB who feel nothing is being done and no-one is listening, the chance to get answers.
“Yet sadly, this important legal tool is still little known and little understood. I wanted to change that here in Merseyside, so that all the agencies involved in the process know how it should be used and feel confident promoting it to victims in their area.
“Anti-social behaviour is often, wrongly, viewed as ‘low-level’, but for victims who are repeatedly and persistently targeted it can have a hugely damaging effect, leaving people too scared to leave their front door and even afraid while they are inside their own home. It causes fear, stress, anxiety, depression. People who are subjected to this type of treatment deserve to get help and, if it isn’t forthcoming, they deserve to know why.
“I hope by running this training event today, more people will be able to come forward and get answers promptly and proactively. Crucially, I hope it will give more victims the confidence to come forward if they are suffering.”
ASB Helps’ Rebecca Brown said: “The community trigger is an essential mechanism for both victims and practitioners. It enables victims to use their voice and explain clearly the harm being caused to them and give their opinion on what a resolution would look like. For practitioners, it gives them back some control to raise the profile of a case and collaborate with community stakeholders to create an action plan to resolve it.”
Organisations were also invited to take ‘The ASB pledge’ – a six-point commitment which asks agencies to promote awareness of the Community Trigger, ensure their process is accessible and inclusive and puts the victim first
A good example of practitioners using the Community Trigger...
ASB Help are very proud of PS Wyn Jones of Northamptonshire Police for being the first police officer we know of to activate the Community Trigger for a case of anti-social behaviour in his area. PS Jones recognised the benefits of the Community Trigger and by invoking it himself, the case is being managed collaboratively by every partner agency in the area promptly and proactively. Be ahead of the curve and follow in the footsteps of PS Jones.
Join our ASB Pledge here
Learn more about the Community Trigger here
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The ASB Pledge
Following a successful pilot, The ASB Help PLEDGE is now available for all organisations.
ASB Help is committed to giving victims of anti-social behaviour a voice. We identified that by working directly with authorities responsible for managing the Community Trigger, and their partner agencies, we could advise them on best practice and help them to shape their policies and procedures to ensure victims of anti-social behaviour can easily invoke their statutory right to a review of their case. And crucially, that once activated, the Community Trigger brings about purposeful action to bring an end to the anti-social behaviour.
We know that some organisations don’t embrace the Community Trigger. This may be because they feel the process will reflect badly on their organisation or they have not been shown the opportunities the process can bring to the victim and agencies in the area to work collaboratively and resolve serious cases of anti-social behaviour once and for all.
ASB Help established the ASB Help PLEDGE to challenge faulty ideas around the Community Trigger and help organisations to create robust and inclusive policies that will make it easier for victims to invoke the Community Trigger and enable all stakeholders in the community to play an active role in resolving entrenched anti-social behaviour.
Embracing the Community Trigger process is everyone’s opportunity to take back control of anti-social behaviour in their community and make it a better place to live.
In the last six months, ASB Help has been working with a Local Authority on a pilot of the ASB Help PLEDGE. Using ASB Help’s self-assessment tool, every component of their existing policy and standard practices were scrutinised and tested for being victim focused and conducive to resolving anti-social behaviour. Having an honest conversation about their current practice led to an appreciation that change was required. In just under 6 months, the Authority has fundamentally reshaped how they manage the Community Trigger. Changes have included internal staff training, creating a directory of contacts in partner agencies, identifying potential Community Trigger Chairs for review meetings and raising awareness in the community about the Community Trigger and how it can be invoked to ensure the most vulnerable victims know they have the right to request it. ASB Help has provided the Authority with template documents which deal with issues such as information sharing, how Community Trigger meetings should be managed, the suite of interventions available for managing cases of anti-social behaviour and guidance on how to ensure the victim is supported and represented throughout the process.
Following this successful pilot, we invite all Authorities with responsibility for the Community Trigger, as well as partner agencies managing anti-social behaviour, to sign up to the ASB Help PLEDGE.
Show your commitment to victims today and see more about what you are pledging to do and how it will help your organisation be ahead of the curve in community safety.
You can view the Pledge here, and the Pledge FAQ's here