Introduction

As part of ASB Awareness Week this year, we are using the Wednesday to highlight The ASB Help PLEDGE.

Why did we launch The ASB Help PLEDGE?

Anti-social behaviour (ASB) can have a debilitating impact on a victim’s health and well-being and a devastating effect on the wider community.

There are many effective legal and non-legal tools to address ASB and these are used by organisations such as local authorities, police and housing providers throughout the UK. Unfortunately, there are times when despite the victim reporting these incidents to various agencies, the ASB persists. It is in these circumstances whereby the ASB Case Review proves to be an invaluable tool.

As straightforward as this may sound, we have seen differences across England and Wales in the administration and delivery of the ASB Case Review process where ultimately it is the victim who is affected as a result.

So we launched The ASB Help PLEDGE.

What is The ASB Help PLEDGE?

In response to the inconsistences around how ASB Case Reviews are carried out, we launched The ASB Help PLEDGE, which seeks to encourage all agencies involved in the ASB Case Review process to embed best practices into their policy and procedures. This helps us in our mission to ensure that the ASB Case Review is not a postcode lottery and that any victim of persistent ASB (when the threshold is met), regardless of where they live, are truly given a voice and partners work together, and problem solve to secure a satisfactory resolution.

By signing up to our ASB Help PLEDGE, we work with partners to ensure that they demonstrate their commitment to supporting victims of ASB, and will endeavour to implement and follow best practice with the ASB Case Review.

New sign-ups!

Over the past week, we have had multiple agencies sign up to/renew The ASB Help PLEDGE, including:

Thank you for your commitment to keeping victims at the heart of your ASB Case Review process!

Why sign-up to The ASB Help PLEDGE?

Speaking about The ASB Help PLEDGE, Jo Grimshaw, Head of Anti-Social Behaviour at Surrey Police stated:

Taking the ASB Help PLEDGE questionnaire will help make sure you are doing your best to let your victims know how they can get help if they feel they are not being listened to. Importantly ASB Help are there to guide you, offer advice and once you have completed the questionnaire, have your P&P checked and validated.

That’s what we did in Surrey Police and now we are proud to be able to use the ASB PLEDGE Logo to show our residents that we understand, support and value the process of the ASB Case Review.

Interested in signing up?

Get in Touch

Address

ASB Help
3-4 Hankey Place
London, SE1 4BB

Get Involved

ASB Help will always endeavour to work collaboratively with practitioners and partner agencies across England and Wales to promote and attain the best possible outcome for the victim.  It is our hope that our expertise and experience will be used as an asset by practitioners in all cases that we consult on, however it must be noted that we do NOT have jurisdiction over local agencies and cannot compel partners to undertake specific action.

We will continue to offer objective advice to victims and practitioners alike and hope that in doing so we can promote best practice in ASB case management as well as raising awareness of victims rights.

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