What are we working on?

We know the impact that words can have. We know from conversations with practitioners and victims that the language practitioners use in relation to anti-social behaviour can be powerful.

In response to this, we are developing a guide for practitioners on best practices when communicating with victims and talking about anti-social behaviour.

“Use common language, be respectful and stop gaslighting” – victim response

How can you help?

As part of research for this project, we want to find out more about your experience(s) of practitioner language/vocabulary when discussing anti-social behaviour and communicating with victims.

Is it important that we capture as many voices in our research as possible.

“I don’t use the term ‘complainant’ as this conjurs images of someone complaining/moaning” – practitioner response

Survey links

If you are a practitioner, find our practitioner survey below:

Complete our practitioner survey

If you are or have been a victim of anti-social behaviour, find our survey below:

Complete our victim survey

When is the deadline?

The deadline for completing the survey is Monday 28th April 2025.

Address

ASB Help
3-4 Hankey Place
London, SE1 4BB

Get Involved

ASB Help will always endeavour to work collaboratively with practitioners and partner agencies across England and Wales to promote and attain the best possible outcome for the victim.  It is our hope that our expertise and experience will be used as an asset by practitioners in all cases that we consult on, however it must be noted that we do NOT have jurisdiction over local agencies and cannot compel partners to undertake specific action.

We will continue to offer objective advice to victims and practitioners alike and hope that in doing so we can promote best practice in ASB case management as well as raising awareness of victims rights.

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