The residents have been told that because the group are all about 10 years old their hands are tied.
The whole complaints process feels broken and ineffective. There seems very little help or real guidance or mediation.
It's soul destroying. Neighbours of a Primary School in South Yorkshire
Police failed to investigate her 33 complaints of harassment. Such failings contributed to her death when she gave up on getting help and killed herself and her 18 year old disabled daughter by setting their car on fire.
My health has deteriorated, we cannot enjoy our home, do not invite friends or family to visit, nor am I able to do my job as effectively as I should because I am always tired. We no longer trust the authorities.
"The council are long in words and short in action. The Police promise to assist but don't seem to follow things through to produce a satisfactory outcome to a complaint of anti social behaviour."
"Never, never give up fighting. Previous neighbours from Hell who owned their property ... took fifteen years, but we won." Pepper
During initial investigations and door to door enquiries made by partner agencies, most residents felt too intimidated or frightened to formally report incidents.