The police refused to get involved and passed us to the council who juggled us back and forth between departments. ‘Leanne’ of Redditch
‘Leanne’ and her partner were Council tenants. They suffered extensive, targeted anti-social behaviour. This included loud noise at all hours, inappropriate shouting out the window, hate crime and accusations of ‘targeting” him specifically. They asked him politely to stop many times when he was doing DIY at late hours (two to six am). The situation worsened. There were serious threats of violence where the perpetrator tried to ‘recruit’ anyone he could to ‘burn the people downstairs’. ‘Leanne’ and her partner couldn’t sleep, were constantly stressed, and angry because they were often housebound.
They have feared for their lives “The police refused to get involved and passed us to the council who juggled us back and forth between departments. Eventually, the tenant was evicted from their property for threatening the council’s officers with a knife. In his home was evidence of planning to make incendiary devices he had often told many people he was going to use on us.”
ASB Help comments: it is wrong that only when Council officers were threatened, was action taken. In a similar situation today, ‘Leanne’ could activate the Community Trigger to insist on a case review.
[Source: online survey]