Crucial to contact the Right Department

Crucial to contact the Right Department

Crucial to contact the Right Department

The anti-social behaviour team was useless. They just kept visiting and asking the person to stop making noise. They didn’t seem to know what they were doing. John, Surrey

John owns his house and was distressed to find himself the victim of anti-social behaviour in the residential area with drug dealers on the streets, litter, and noise from neighbouring houses into the early hours of the morning.

He tried to tackle the matter himself first, asking the neighbour verbally and in writing to stop. When the problem continued, he turned to the Local Authority with frustrating results:

“The anti-social behaviour team was useless. They just kept visiting and asking the person to stop making noise. They didn’t seem to know what they were doing.”

John could not sleep nor could he relax as he was thinking about it all the time. Thankfully things were resolved once he spoke to the right people within his Local Authority: Environmental Health.

His advice to victims of ASB is:

“Make sure you speak to the right people at the council. I contacted Environmental Health at the council who were separate from the ASBO team. They resolved my issues in about 3 weeks…they seemed to know what they were doing.”

[Source: online survey]

 

hollie

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