ASB Help is a small charity. We are not able to support victims in the detailed specifics of their case so please do not email us with your case. For reasons of data protection and confidentiality we are unable to raise your case with your local agency and get involved because they will not share any personal information about the situation with us. This is why our website focuses on signposting you to the right organisation and advising you on the approach to take with them.
The exception is in relation to the Community Trigger when we do want to hear from you, especially if you are encountering obstacles in activating it or in getting results through this process.
Please use the form below to contact us with issues about the Community Trigger/ASB Case Review. [Please note: this is NOT the way to actually activate a Community Trigger - to do that, you need to do it locally. To find your local Community Trigger, check out our Directory.]
If you have activated the Community Trigger and you are dissatisfied with the process, you are not alone. Do let us know your experiences in the form below. We would also recommend you contact the Victims' Commissioner to let her know about the failings of the Trigger. Here is a template letter you can use to prepare your response which can then be emailed to firstname.lastname@example.org or sent in the post.
Community Trigger Email Enquiry Form
If you are a victim and would like to call someone to discuss the problem, we would recommend the following two helplines:
- 1. Victim Support https://www.victimsupport.org.uk/help-and-support/get-help - which assures us they take calls from victims of anti-social behaviour, not just crime (as stated on their website). You can request support online, through your nearest Victim Support team, by email or phone (0808 1689 111)
- 2 Supportline http://www.supportline.org.uk/ - a confidential telephone helpline (01708 765200) offering emotional support on a range of topics, including anti-social behaviour.
Please complete our survey to ensure your personal experience of reporting anti-social behaviour is registered within our database to give victims of ASB a louder voice.
HELP US TO EVOLVE
ASB Help seeks to provide accurate, up-to-date information and advice, and to constantly improve the content of our website and service we provide. If there is anything you think is missing, please do let us know.
If you have activated the Community Trigger (also known as the ASB Case Review) we would LOVE to hear from you about how you found the whole process as we are keen to gather together independent information in the first years of the Community Trigger to see how effective it is. Please email email@example.com
If you are from an agency and have a particular initiative that you think we should know about, please contact us. We are always keen to showcase good work to help victims of anti-social behaviour.
If you are reading this on behalf of a victim of anti-social behaviour who does not have access to the internet, we can send through printed copies of relevant pages to them (also available on the key pages as a PDF factsheet). Please email firstname.lastname@example.org with the person's contact details so that we can get in touch and find out what information would be useful to them.
You can write to us at:
PO Box 699
We have two types of literature which might interest agencies in alerting potential victims of anti-social behaviour to the resources on our website - a business card and an electronic poster which you can also print for display. Please feel free to download and use the poster below and email us if you would like some business cards sending.