ASB Help is a registered charity in England and Wales set up to provide advice and support to victims of anti-social behaviour.
Baroness Newlove, Victims’ Commissioner, gave the following endorsement on 18 December 2013:
“Anti-social behaviour has a devastating impact on lives and communities. No one should have to suffer its consequences in silence, but unfortunately there are still so many people who are doing just that. In my work, I am contacted by so many people who simply don’t know where to begin in getting the help and support they need to address their suffering – so I am delighted that ASB Help has launched this service to help equip victims in the fight against anti-social behaviour.”
This website is dedicated to the memory of Fiona Pilkington from Leicester who in 2007 killed herself and her 18 year old disabled daughter Francecca after Leicester police failed to investigate her 33 complaints to them about harassment.
The jury at the inquest into her death 2 years later ruled that Fiona and her family had been failed by the local councils in the area, as well as the police, and that those failings had contributed to her death.
Fiona Pilkington’s experience is not an isolated case and given the number of suspected cases of unreported crime and anti-social behaviour, there could be many vulnerable people whose lives are being blighted by persistent anti-social behaviour and who do not know where to turn, are too scared to formally report it, or suspect reporting it will not make any difference or could even make things worse.
ASB Help aims to provide information and advice to interested parties and members of the public involved with and suffering from anti-social behaviour. Following such high-profile cases of vulnerable victims who did not receive any help from the authorities, we believe there is a clear need for coordinated information and advice that is readily accessible to those who need it.
We do this primarily through our informative website particularly focusing on equipping victims of anti-social behaviour with the necessary tools to effectively report it. At the same time, we have a practitioner hub which offers guidance, templates and advice to practitioners working within the field. We believe this is important because ultimately victims of anti-social behaviour will receive a better response where ASB practitioners are well-informed through sharing best practice, updates in the sector and opportunities to be innovative to get results for victims.
We have a particular interest in the ASB Case Review, introduced in the Anti-Social Behaviour, Crime and Policing Act 2014. We hope that we can assist victims in accessing their local ASB Case Review and undertake lobbying at a national level to ensure it is fit for purpose.
As we grow and understand more about the needs, we seek to tailor our response accordingly. As such, we welcome any feedback to ensure our website is up-to-date and appropriate in all areas of anti-social behaviour.
Mail Address
ASB Help
3-4 Hankey Place
London
SE1 4BB
ASB Help will always endeavour to work collaboratively with practitioners and partner agencies across England and Wales to promote and attain the best possible outcome for the victim. It is our hope that our expertise and experience will be used as an asset by practitioners in all cases that we consult on, however it must be noted that we do NOT have jurisdiction over local agencies and cannot compel partners to undertake specific action.
We will continue to offer objective advice to victims and practitioners alike and hope that in doing so we can promote best practice in ASB case management as well as raising awareness of victims rights.
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